Delivery & Shipping Policy

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Once an order is placed on our website, it will be processed within 2–5 working days. Orders are processed after successful payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

After processing, orders are shipped through reliable courier partners. Delivery timelines may vary depending on the delivery location.

Estimated delivery time:

Within Delhi NCR: 2–4 working days

Other cities in India: 4–7 working days

Please note that delivery timelines may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping charges, if applicable, will be calculated and displayed during the checkout process before payment is completed.

From time to time, Trivenya Art Studio may offer free shipping promotions on selected products or order values.

Once your order is shipped, tracking details will be shared with you via email or WhatsApp so you can monitor the delivery status.

Customers are requested to provide a complete and accurate delivery address, including the correct PIN code and contact number, to avoid delivery delays.

Trivenya Art Studio will not be responsible for delivery issues caused by incorrect or incomplete address details.

If you receive a product that is damaged or incorrect, please notify us within 48 hours of delivery with clear photos of the product and packaging.

After verification, we will arrange for a replacement or appropriate resolution.

Currently, we ship products within India only.

For any delivery or shipping-related queries, please contact:

Trivenya Art Studio

Pareena Micasa, Sector 68

Gurugram, Haryana – 122018

India

Phone: +91 9971865599

Email: info@trivenya.com